Your Security is
Non-negotiable
We built SWAVE on a foundation of institutional-grade security so you can bank with complete confidence, every day.
How we protect your money
Multiple layers of security work together to protect every naira in your SWAVE Money account.
256-bit AES Encryption
Every transaction and piece of personal data is encrypted using the same standard trusted by global banks and governments.
Fraud Detection AI
Our machine learning system monitors every transaction 24/7 for unusual patterns. Suspicious activity is flagged and paused instantly.
Two-Factor Authentication
Add a second layer of security to your account with biometric authentication, USSD PIN, or a one-time password (OTP).
CBN Regulatory Oversight
SWAVE is fully licensed and supervised by the Central Bank of Nigeria. We operate within the full framework of Nigerian financial law.
Stay safe from scams
Fraud is real. Here is what you need to know to protect yourself and your money at all times.
SWAVE Money will never ask for your PIN
No SWAVE staff member, customer support agent, or representative will ever ask you to share your PIN, password, or OTP by phone, email, or chat.
Verify before you transfer
Before sending money to anyone, confirm the recipient's name as shown in the SWAVE Money app. Once sent, transfers cannot be reversed.
Two-Factor Authentication
Only use the official SWAVE app (swavemoney.com) or the number on the back of your card. Do not click links from unknown senders claiming to be SWAVE oney.
CBN Regulatory Oversight
If someone calls or messages you claiming to be from SWAVE and asks for sensitive information, hang up and report it immediately to our fraud line.
How we protect your money
Multiple layers of security work together to protect every naira in your SWAVE Money account.
How to protect your account
- Use a unique, strong PIN for your SWAVE Money account
- Enable biometric authentication on your phone
- Never share your OTP — not even with SWAVE Money staff
- Log out of your account when using a shared device
- Review your transaction history regularly
- Enable transaction alerts for all account activity
- Keep your registered phone number up to date
Your data belongs to you
We never sell your personal data to third parties. Period.
NDPR Compliant
We comply with the Nigeria Data Protection Regulation (NDPR) and all applicable privacy laws.
Minimal data collection
We collect only what is necessary to provide and improve our services.
Report fraud. We handle it.
If you ever spot suspicious activity, here is exactly what happens next.
01
Fill Out the Form
Complete our secure online fraud report form. It takes about 3 minutes — no technical background required.
02
Describe the Incident
Provide as much detail as possible: what happened, when, and any names, numbers, or references involved.
03
Our Team Responds
A SWAVE Money security specialist will review your report and contact you within 4 hours.
04
Resolution
We investigate, take action against fraudulent activity, and update you every step of the way.